The Inn on Officer’s Garden

Guest Policies & Booking Terms

We want every stay and event at The Inn on Officers’ Garden to be seamless. Our guest policies and booking terms are clear, fair, and respectful, covering room reservations and group bookings.

Booking Basics

Check-in: 3:00 PM | Check-out: 11:00 AM

Early check-in or late check-out may be available for a fee (confirmed on the day of arrival).

A valid credit card and government-issued ID are required at check-in.

Debit cards are accepted. Cash is not.

Room Reservations & Cancellations

Cancel up to 48 hours before check-in with no penalty.
Cancellations made less than 48 hours before arrival, or no-shows, will be charged the full stay.
Prepaid/non-refundable bookings are final and cannot be changed or refunded.
Early departures may result in a fee.

Group Bookings

The booking guest is responsible for all charges, changes, and no-shows.
Group room bookings are separate from event or catering contracts.

Blackout Dates

All reservations during the following periods are non-refundable and non-cancellable:

January 1
July 1–20

Other Policies

Third-Party Bookings

If you booked through an OTA (Online Travel Agencies such as Expedia, Booking.com, etc.), changes and cancellations must be made through them directly.

Liability

The Inn is not responsible for lost, stolen, or misplaced items. Please secure personal belongings.

Pet Policy

Pets are not permitted in guest rooms. Licensed service animals with documentation are welcome.

Contact Us

Questions or special requests?

Email: frontdesk@theinncalgary.com
Phone: (587) 885-1995